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FAQs

When will my order ship?

Orders of in-stock merchandise normally ship out within 1-2 business days. We do not ship on weekends or on these US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and Christmas Day. Orders shipped via USPS will not ship on holidays observed by the US Postal Service, such as President’s Day, Martin Luther King Day, etc.

When will I get my stuff?

All packages are shipped via standard USPS shipping with 3-7 business days for delivery after processing. Not fast enough? We’re working on adding more shipping options soon.

Do you ship outside the US?

At this time, we do not offer international shipping but we’re working on expanding our shipping options.

Can I return/exchange my item?

If you love us enough to buy our wrench-tastic merch, we want to do as much as we can to make sure you are happy (within reason, don’t get any funny ideas).

Return products to:

Purple Star Media, LLC
Big Fuel Garage Returns
148 E. Street Road, #188
Feasterville, PA 19053

All items must be returned within 30 days of receipt with proof of purchase – a receipt, packing slip, or anything referencing your order number will work.

Returns/Exchanges: If your merch doesn’t give you the same tingling sensation as listening to a bunch of supercar exhaust clips online, or you just need another size, you can send it back as long as it’s still in “sellable condition” – meaning that the item should be unworn (aside from trying it on), unwashed, and devoid of any stains, scuffs, tears, pet hair or mysterious smells. Please note, shipping charges will NOT be refunded.

If we messed up and sent you the wrong item(s): If you ordered a medium and we send you a large, the wrong shirt, sticker, or one of our shop rags by mistsake, send back the incorrect or damaged items and we’ll refund the purchase price plus shipping costs.